Friday, March 27, 2020

Talent Assessment Strategy USA: Facts that You will Want to Know


Only 19% of new hires go on to succeed in their new positions according to Leadership IQ’s Global Talent Management Survey. The study assessed 1463 American companies and 972 Chinese companies on a range of topics, including leadership, engagement, retention, and recruiting.  Leadership IQ’s three-year study involved more than 5,000 hiring managers during more than 20,000 hires and found that while hiring managers often focus interviews on job skills, lack of skills accounted for only 11 percent of new hire failures.

HireSmart, LLC


Top Four Reasons Why 81% of new hires failed

26% of new hire failures were due to low Coachability which was defined as an inability to accept feedback from those they work with including supervisors, colleagues, peers and customers. 

23% of new hire failures were due to a lack of Emotional Intelligence which was defined as an employees’ inability to understand their emotions, as well as the emotions of others.

17% of new hire failures were due to low Motivation which was defined as insufficient drive to exceed or excel in the job.

Many of the remaining new hire failures were due to Temperament which was defined as poor personality fit for the job. 

Talent Assessment Strategy USA is used for: hiring new employees, evaluating current employees for different roles, identifying employees with high leadership potential, comparing talents against established job fit benchmarks, and to create individual development plans based on an employee’s strengths and skill gaps. Employers often use the following methods of talent assessment: Structured interviews, Work simulations, Problem-solving tests, Personality tests, Unstructured interviews, and Assessment/Reviews of Education and Experience.

Talent Assessment Strategy USA will help you design your hiring interview and your talent assessment strategy to evaluate:  Coachability, Emotional Intelligence, Motivation, and Temperament.

Thursday, March 26, 2020

Employee Development Solutions: An in-depth discussion


During the current Covid-19 Virus Outbreak, it is much easier to understand the value proposition of your current workforce.  How would your business survive if half of your workforce was not performing or not available any longer?  This is where employee development solutions can provide a pathway forward for any business.  With tailored training solutions, you can address competency gaps and talent gaps to make sure that your employees are aligned with the strategic goals and sustainability of your organization.

HireSmart, LLC


To begin a strategic employee advancement program, consider focusing on the following:  

  • Collect performance feedback from multiple perspectives. We use 360 degree assessments to identify the competency gaps. 
  • Develop core competencies with targeted training across your business spectrum.
  • Design an agile organizational structure so that all of your employees are growing toward positions of greater responsibility and contributions.·           
  • Raise the performance level bar with workforce analytics and real-time feedback.
  • Create a proactive career development plan so people have a clear roadmap of how to advance their career and the organization.
  • Give cross-knowledge training and multiple role training some serious thought.
  • Focus soft skills training on team building, workplace conflict management and emotional intelligence development.

You can build a superior work environment for your employees through the training you provide.  All employees enjoy a defined career path leading towards career advancement,
and your business will grow as a result of your investments in employee development solutions.

Monday, July 23, 2018

Pre-Employment Assessments Canada


Pre-Employment Assessment (i.e. selection tests) help hiring managers choose the right talent for a particular job. Assessments need to be designed in such a way that can help select the candidate that fits the job the best. In addition to job fit, manager fit and team fit can be important considerations.  For sales jobs, problem solving abilities, work motivations, work preferences, work values, personality traits and behavioral characteristics can be useful predictors of success. For manager roles, verbal and numerical abilities, interpersonal and leadership style, assertiveness, decision-making and judgement are often critical predictors.

Pre Employment Testing and Assessments


The PXT Select assessment tool is a “cutting-edge” online hiring assessment Canada. It is useful for both sales and manager talent selections. If you are a sales recruiting firm in Canada, the PXT Select assessment can remove most of the hiring mistakes, commonly made when selecting and placing sales candidates. 

HireSmart is an authorized partner of PXT Select. We offer a full suite of PXT Select Online Assessment, making your sales and management talent selections, less complex and more accurate. Visit https://www.hiresmart.net/ for a complete description of PXT Select Assessments and Benefits.

Contact Us:
4140 E Baseline Rd, Ste. 101 
Mesa, AZ 85206, USA 
Phone: (480) 503-2945 
FAX: (866) 296-4277 
Email: Neil.Clark@hiresmart.net 

Friday, July 20, 2018

Customer Service Jobs in Arizona


Among the several categories of jobs available in Arizona, Customer Service Jobs are very popular among the people of Arizona. The average salary for a customer service representative in Phoenix is around $36,360. The different verticals of the customer service jobs include technical supports both inbound and outbound, educational surveys, healthcare surveys, financial services, insurance services, legal disputes, conflict management and home-based surveys. The main hiring criteria for customer service jobs are excellent communication skills, professional attitude, competent in Microsoft Office, good negotiation skills and empathy. For this kind of job, there is often no specific educational qualification.  But, previous customer service experience and knowledge would be desirable.

Online Hiring Assessment Tests

The Customer Service Profile at https://www.hiresmart.net/customer-service-profile/ helps employers to select the right talent for this job category. The majority of the people of Arizona considered Customer Service roles to be a very satisfactory job.  A large number of people are attracted to this role.  The salary provided by this job is also satisfactory to comply with the living standards of Arizona along with quite a good amount of perks provided in many jobs. Many of the job satisfactions in customer service come from solving problems for people, and through the availability of attractive perks and incentives.

Contact Us:

4140 E Baseline Rd, Ste. 101 
Mesa, AZ 85206, USA 
Phone: (480) 503-2945 
FAX: (866) 296-4277 
Email: Neil.Clark@hiresmart.net 

Monday, June 18, 2018

Are You a Small Business Hiring Your First Employee in Arizona? Here are Some Quick Tips!


Businesses are only as successful as their people and selecting the right candidates for each role is very important. Things are even tougher for small businesses and startups, especially because they have limited resources and must hire the right person to avoid unwanted costs. If you are a small business hiring your first employee in Arizona, consider getting help from recruitment agencies. Contrary to what many entrepreneurs may believe, recruitment agencies are not that expensive when compared to hiring an employee who can facilitate the recruitment.  Recruitment agencies will customize their process, so as to meet the demands and budgets of their client. Additionally, you can understand how different candidates will fit into the available positions and how their experience, education, skills, and expertise can work for your brand.


HireSmart LLC is an authorized partner of PXT Select™, and the company offers staffing solutions for clients in different sectors. They will help you generate actionable reports, so that you can select the right candidates, without being overly influenced by the interview alone. Additionally, the company offers assistance for budget-related concerns, so your small business doesn’t need to spend beyond the budget. Check the website of HireSmart.net right away to know what they can do for your recruitment needs.

Contact Us:
4140 E Baseline Rd, Ste. 101 
Mesa, AZ 85206, USA 
Phone: 480) 503-2945 
FAX: (866) 296-4277 
Email: Neil.Clark@hiresmart.net 


Thursday, June 14, 2018

Selecting Between Sales Recruitment Agencies in Arizona


There’s a reason why businesses spend considerably on recruitment agencies. The idea is to have help and outsource the recruitment process, so that the right people can be hired for the right roles. If you are looking for sales recruitment agencies in Arizona, there are a few things to look for. For example –

-          What’s their recruitment process?
-          What kind of services do they offer?
-          Do they use the best of available assessment systems, such as PXT Select™?
-          How about the costs associated with the recruitment process?
-          Will the agency offer client references?
-          Do they work with small businesses?



HireSmart LLC specializes in helping businesses with their recruitment needs. The company is an authorized partner of PXT Select™, and they help clients with their specific needs and requirements in an effective way. Dr. Mark Frohman, who is the Business Development Director, recently said in an interview that HireSmart is not another recruitment agency, but they are focused on roles and how these roles align with the organization structure and goals. If you want to know more, go to the website of HireSmart.net now, where you can also get information on the reports that can be generated using PXT Select™.

Contact Us:

4140 E Baseline Rd, Ste. 101 
Mesa, AZ 85206, USA 
Phone: 480) 503-2945 
FAX: (866) 296-4277 
Email: Neil.Clark@hiresmart.net